Arizona Performance Improvement Summit
REACHING FOR EXCELLENCE

Tuesday, August 16, 2005
8:00 a.m-5:00 p.m.

Arizona Rural Hospital Flexibility Program of the Rural Health Office
UA Zuckerman College of Public Health

Location: Health Services Advisory Group, 1600 E. Northern Ave., Suite 100, Phoenix

Agenda

8:00 a.m. Registration/continental breakfast
9:00 a.m. Opening Welcome/Introductions
                  Overview: Alison Hughes, Rural Health Office        
9:15 a.m.  Introducing the 8th Scope of Work
                   Judith Richard, Health Services Advisory Group

10:15 a.m. Break

10:30 a.m. How A Balanced Scorecard Is Implemented in A Small Rural Hospital
                    Mary Klimp, CEO, Queen of Peace Hospital, Minnesota
11:00 a.m. Arizona CAHs and the Rural Performance Management System –

                     A Progress Report – Greg Wolf, Stroudwater Associates

12:30 p.m. Lunch

1:45 p.m.  The Arizona Experience with Rural Performance Improvement Systems
                   Working with Six Sigma -
                   Chris Cronberg, CEO, Northern Cochise Community Hospital
                   The Banner Hospital Experience with P.I. -
                   Sandy Haryasz, CEO, Page Hospital 
2:30 p.m. Critical Access Hospitals and the Balanced Scorecard Initiative
                   Dr. Mike Carter, CEO, Southeast Arizona Medical Center           
                   Jeff Hamblen, CEO, Winslow Hospital
                   Daryl Melvin, CEO, Hopi Health Care Center
                  Hortense Miguel, CEO, and Betty Namingha, Quality Manager,Ft. Yuma Indian

                  Hospital
                  Dr. Tim Taylor, CEO, Parker Indian Health Center

3:45 p.m. Break

4:00 p.m.  Continuing and Future Initiatives in Quality Improvement
                   Arizona Rural Quality Network Group
                   Electronic Health Records
                   Medication Reconciliation Project
5:00 p.m. Adjourn