Building Leadership and Managerial Skills:
A Train-the-Trainer Workshop

February 23 – 24, 2006
Phoenix, Arizona

Developing effective teams and leaders can be a challenge. Building the skills to do that in rural hospitals is the purpose of a workshop being offered in Phoenix on February 23 and 24 by the Arizona Rural Hospital Flexibility Program. Strategies and practical methods of leadership, communication, team building and problem solving will be demonstrated.
Hospitals are strongly encouraged to send two or more people because the train-the-trainer format supports the approach of carrying the lessons back to the home hospital. Darlene Bainbridge, an experienced trainer and former CAH CEO, will be the workshop leader. Limited mileage reimbursement will be provided for critical access hospitals.

Download a complete agenda and registration form here.

Learning Objectives
By the close of the program the participants will be able to:
1. Describe the difference between leading and managing and the
need for both
2. Define the key steps in building effective teams
3. List and describe three ways to turn problems into
opportunities
4. Describe the leader’s role in facilitating and managing
strategic change
5. Brainstorm ways to bring out the best in the nine personalities
in a healthcare organization
6. List and describe at least three ways a leader can improve
communication in their hospital
7. Discuss techniques to more effectively deal with conflict and
disciplinary issues
8. Feel comfortable in taking and using the materials to facilitate
education and skills training at their hospitals

Location: St. Luke's Health Initiatives, 2929 North Central Avenue, Suite 1550,
Phoenix, Arizona

Sponsored by the Arizona Rural Hospital Flexibility Program, Rural Health Office with funding from the HRSA Office of Rural Health Policy.