Arizona Critical Access Hospital

3rd Annual Performance Improvement Summit

Wickenburg Arizona

May 4th and 5th, 2008

Join the Arizona Rural Health Office staff at the 3rd Annual CAH Performance Improvement Summit at the new Rancho de los Caballeros Resort in Wickenburg. The conference is made possible with funding from HRSA Office of Rural Health Policy to the Arizona Rural Hospital Flexibility Program, University of Arizona Zuckerman College of Public Health.

Come learn, share, plan, and maximize the opportunities offered through the Critical Access Hospital designation from 9 a.m. to 4 p.m. on May 5, 2008. Plan to arrive early and network at the conference reception from 6 to 7:30 p.m. hosted by the Arizona Rural Health Office in the same location.

CONFERENCE OBJECTIVES:
• Deliver useful information and tools that attendees can apply to their scope of work.
• Provide presentations and strategies from natianally-recognized rural health leaders
• HighlightPerformance Improvement and Strategy Execution

Who Should Attend?
Chief Executive Officers, Chief Financial Officers, Quality/Performance Improvement Directors, Trustees from all of the Arizona Critical Access Hospitals

Featured Presentations

Attributes of Highly Successful Critical Access Hospitals
Eric Shell, Principal, Stroudwater Associates
High-performing rural hospitals often share a similar set of characteristics that engender a pattern of success. This presentation will focus on those characteristics.

(Powerpoint presentation)

A Seven-State Collaboration for Quality Improvement
Darlene Bainbridge, Bainbridge & Associates
Quality is on the national agenda and will continue to be a major focus for the foreseeable future. Three hospitals from Arizona have joined a seven state initiative to learn about and development quality and performance improvement tools and techniques that support the existence of strong quality and performance programs in the small hospital environment. The project is designed to assist the hospitals in gaining a better understanding of the characteristics and functions of healthy quality programs and how to utilize those programs in securing stronger futures.

(Powerpoint presentation)

How Do You Know Where You Are Going If You Don’t Know Where You Are?
Judi Ashline, Chief Operating Officer for AR, PHNS
In this ever changing healthcare market, it is important to understand the current revenue cycle picture for your facility. Using best practice indicators, your facility can effectively measure revenue cycle results, set performance goals and anticipate issues.

(Powerpoint presentation) (Handout1) (Handout2) (Handout3) (Handout4)

Strategy Execution and Measurement
Patrick Caron, CEO, Perry County Medical Center
This presentation focuses on the linkage of strategic planning to execution through performance measurement, accountability setting and employee evaluation practices.

(Powerpoint presentation)

I.H.S. Referral Process to Non-I.H.S. Providers
Thomas Thompson, CPA, Indian Health Service
This session will address the referral process Indian Health Services uses with non I.H.S. providers, as well as the contractual agreement procedures that make them possible. I.H.S. struggles to meet increasing health care needs with an under-funded budget. The session will contribute to understanding of how this federal system works.

(Powerpoint presentation)